To make sure Voggt is a safe place for all communities of collectors, we set a list of penalties in case of misbehaviors.
The first level of penalties is led by the community as there is the option for a seller to ban a user from the chat of his show if Voggt community rules are not respected.
The second level of penalties is led by the Voggt Team in charge of moderation.
Penalties on Voggt can be:
- A suspension of comments for users
- A suspension of bids for buyers
- A suspension of shows for sellers
Here is a table with misbehaviors and associated minimum penalties.
|Insults/threats in chat||User||Comments suspension||1 week|
|Purchase with stolen credit cards||User||Comments and bids suspensions||Definitive|
|Creation of a new account to bypass a suspension||User or Seller||Comments and bids suspensions or shows suspension||Twice the initial suspension|
|Insults/threats in a show||Seller||Shows suspension||1 week|
|Counterfeits items sold||Seller||Shows suspension||2 weeks|
|Items never shipped||Seller||Shows suspension||4 weeks|
|Sales as a minor||Seller||Shows suspension||Until the legal age is reached|
Depending on the scale of the misbehavior, the penalty can be higher than the minimum.
At Voggt, we have a second chance policy, but if a member of the community is repeatedly misbehaving, suspensions can become definitive.
As a member of the community, you can report any misbehavior through this form to make sure our team will handle it properly.
See you soon on Voggt!